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            重慶火鍋業兩成設最低消費
            發布日期:2010/10/17 發布者:dayicheng 共閱4757次 文章字體:

            重慶火鍋業兩成設最低消費

            日前,重慶田先生請朋友吃火鍋時被要求了50元的“最低消費”。他憤而投訴,由此引出了業內關于應該如何正常收費的討論。

            設最低消費顯失公平

                提起“最低消費”屢禁不止的現象,西南政法大學教授韋峰坦言,“最低消費”是違反法律、常理和道德的霸王條款,是對消費者不公平的一種交易行為。

                重慶市消費者權益保護委員會投訴部主任喻軍也稱,該火鍋店的最低消費標準要求,是顯失公平的交易行為,違反了《消費者權益保護法》等相關法律、法規。

            火鍋業約20%設最低消費

                不過據走訪了解,目前,重慶市火鍋業中,有約20%的經營者設有最低消費門檻,多以50元為收費標準。

                騎龍火鍋有關人士坦言,因為保證品質和成本的原因,他們開業至今一直有最低消費的規定,至今其所有連鎖、加盟店,均按不同地區設置了每鍋50元、60元、80元不等的最低消費標準。此外,他們還依據不同區域,在部分店面設置了15元和20元的鍋底費。但他特別強調,店里“至今是有規定沒執行,因為來店的客人消費都能超過規定的底線”。

                家福、騎龍等火鍋企業接受采訪時表示,與前一兩年相比,餐飲業門面租金已翻了好幾倍,人工從原來的7%左右漲到現在的20~30%,原輔材料價格的增速則達5~6%。此外,茶水、米飯、銀耳湯、空調甚至是眼鏡布,在火鍋館都屬贈送品。純粹依托菜品收費,已讓火鍋業很難盈利。

            正規收費也能取之有道

                一從事火鍋業多年的專業人士稱,設立最低消費,對經營者來說也確實是不得已而為之。不過,該人士坦言,以最低消費將顧客拒之門外,則純粹是名不正言不順!翱腿穗y以接受,經營者信譽也受損!

                他認為,最低消費本來是粗放經營時代的產物,現在講究經營的正規化,最好、最正確的方法,應該是“該收費的就大方、坦然地收,不該收的則應懂得舍棄”。

                在開源節流方面,家;疱佖撠熑巳绱酥д校簩⒁酝鶄鹘y的大鍋底料,分成2-3人的小鍋和8人的大鍋!斑@樣既降低了成本,也不用將成本壓力轉嫁給消費者!贝送,將大鍋散裝米飯改成小缽蒸飯,按份數收錢,也可讓食客接受收費。Recently, Chongqing Tian your friends were asked to eat hot pot for 50 yuan, "minimum." He acknowledged his complaint, which leads the industry on how the discussion of the normal rates.

            Minimum consumption of unconscionability

                
            Instituted the "minimum consumption" phenomenon of repeated, Southwest University of Political Science Professor Wei Feng admitted that the "minimum consumption" is a violation of law, common sense and moral terms of the King, is unfair to consumers as a transaction.

                
            Consumer Rights Protection Committee of Chongqing, director of Yu Jun complaint also said the minimum consumption of the hot pot restaurant standards, is blatantly unfair trade practices in violation of the "Consumer Protection Law" and other relevant laws and regulations.

            About 20% of the pot industry minimum spending

                
            However, according to visits to understand it, Chongqing hot pot industry, about 20% of the operators has a minimum threshold, more than 50 yuan for fees.

                
            Person riding a dragon pot frankly, as to ensure the quality and cost reasons, they have been opened since the minimum consumption requirement, since all of its chains, stores, set up in different regions according to each pot 50 yuan, 60 yuan, 80 yuan is not such as minimum standards. In addition, they also based on different regions, in some stores set for 15 yuan and 20 yuan in the bottom of the pot charge. But he emphasized that the store "So far there is no implementation of the provisions, because the consumer to shop guests can exceed the bottom line."

                
            Jiafu, riding a dragon and other hot companies said in an interview, compared with the previous one or two years, rents have turned restaurant facade several times, artificial about 7% from the original 20 now risen to 30%, raw and auxiliary materials price growth amounted to 5 to 6%. In addition, tea, rice, white fungus soup, air conditioning or even glasses cloth, are considered in the pot museum gift items. Relying solely dishes charges, have made the pot industry is difficult to profit.

            Formal charges can be in a proper way

                
            One in the pot industry professionals for many years, said the establishment of minimum consumption, the operator is indeed a last resort. However, the person admitted to the lowest consumption of the customers shut out, is purely a name is not correct words ring true. "Difficult to accept guests, also damaged the credibility of the operators."

                
            He believes that minimum age was originally a product of extensive management, stress management is now standardized, the best and most correct way, should be "the charges to generous, frankly income, should not be collected should know how to give up" .

                
            In income and reduce expenditure, the Society is so hot Leader Weapon: The big pot of traditional materials, divided into 2-3 person pot and the pot 8. "This not only reduces the cost, they do not pass on to consumers the cost pressures." Furthermore, the pot of rice into a small bowl of steamed rice in bulk, by the number of copies money, and also allows patrons to accept charges.

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